How can we help?

The Day Pass covers one day of talks. The Full Pass covers all four days, the workshops and the evening meetup. The VIP Pass adds front-row seats, the lounge and the speaker dinner. Compare the passes.

Yes, a full refund until November 20. After that we can’t refund passes, but you can give yours to someone else for free.

Yes, for free. Change the name in My account up to 48 hours before the doors open, and the new e-ticket goes straight to them.

Students pay half price on Day and Full passes; bring a valid student ID to registration. Five or more people save 10%, ten or more 15% and twenty or more 20%. The discount appears at checkout.

Every order comes with an invoice by email. Teams buying five or more passes can also pay by bank transfer within 30 days, and we can add a purchase order number.

On December 1. Early-bird passes are 20% off until then, and the workshop seats tend to go first.

Yes. Every keynote, workshop and panel is in English, with live captions on the main stage and in the stream.

Every main stage talk is recorded. Full and VIP pass holders get the videos and slides within two weeks. Workshops are not recorded, so the room can speak freely.

Workshops are included in the Full and VIP passes. From December 1 you can reserve a seat in the schedule. Each room has 30 seats, so book early.

Yes. The main stage is streamed live. Pass holders get the link by email the day before, and the stream stays online for 48 hours.

On December 1. Any change after that shows up in the schedule and in the event app, and we email everyone who saved the session.

James Street Hall in Vancouver, a five-minute walk from Waterfront Station. It has a 600-seat main stage, four workshop rooms and a rooftop terrace.

Take the SkyTrain Canada Line from YVR to Waterfront Station. The ride takes about 26 minutes, and the hall is five minutes on foot from the station.

Our partner hotels start at $149 a night. Use the code EVENTSIDE26 for 15% off, and book by November 30.

Lot 31 on Water Street is two minutes away and costs $18 a day. It has 12 EV charging bays, and accessible bays are at the main door.

Yes. Once you have a pass, request the letter in My account. We send it as a signed PDF within three working days.

Yes. Every floor has lift access and accessible toilets, and you can borrow a wheelchair at the info desk.

Every main stage talk has live captions, and the keynotes have ASL interpretation. Need it in a workshop too? Tell us by December 1 and we will book it.

Yes, on level 2. It is open all day, has soft light and no phone calls. There is also a prayer room and a parents’ room.

Yes. A companion pass is free for anyone who needs one. Write to us and we will add it to your order.

Coffee, tea and water all day, plus lunch on every day of your pass. The food is vegetarian by default, with vegan and gluten-free options. Add allergies at checkout.

Yes, fast and free across the hall, with charging points in every room.

Babies in arms are welcome in every session. The parents’ room on level 1 has changing tables and a quiet corner for feeding.

Yes. Everyone at Eventside agrees to it when they register. If something happens, tell any staff member in a yellow lanyard. Read the full text in our terms.

The call for proposals for 2026 has closed. The 2027 call opens in March; join the newsletter to hear first.

See the sponsor packages. Gold and Silver close on November 20, and holding a package for seven days is free.

Yes. Volunteers work two four-hour shifts and get a free Full Pass for the rest of the event. Write to us with the days you can help.